Cleanport

Address: 2605 Broadway
Block: Broadway Avenue between 98th & 99th
Phone: 212-662-3761
Rating:

Average: 1 (1 vote)

	Slasher! - Clean Port has ruined my wife’s winter coat. We brought it in to be dry-cleaned, and now there’s a big horizontal slash on the back, and the lining has been torn from top to bottom. Clean Port refuses to accept any responsibility. I’ve complained to the Better Business Bureau, but I’m not at all hopeful. Clean Port has another store, at Broadway and 102nd Street, and the Better Business Bureau has given it an F rating for failing to respond to complaints. My only other option is to tell my credit card company not to pay the charge for the dry cleaning. That will save $22, but the cost of a new winter coat for my wife will be much more. Update: Clean Port has replied to the Better Business Bureau regarding my complaint: “Customer coat was a ok when she picked up time. Nothing wrong on her coat condition.” This is a lie. The people my wife and I spoke to never denied the damage. They just claimed they weren’t responsible for it.